Hopping onto the most prominent of several threads about this–
When reporting an issue like this, please provide the name of the Beta character that you’re locked out of, and if possible, the exact time you were last successfully playing the character (and got disconnected).
That will help us narrow our log search.
Thank you!
About the same time you posted this, a Senior Game Producer told me that he wants to restart Beta realms today.
Good thinkin’.
Gathering as much information as possible, so that we can be sure of our understanding of both the issue and our fix for it.
Thank you for your patience. We recognize that Beta testing is very different than playing a live game.